Due to our extensive network of printers, it depends on the country of fulfillment. In the UK, we typically use Royal Mail 48. We use USPS Standard shipping in the USA, and AusPost Standard shipping in Australia. We print our orders on working days, but feel free to place your orders like normal on the weekends and they will be picked up and processed first thing on Monday. Our processing times vary from same day in the UK, to 2-3 days in other parts of the world. Please view all of our processing and delivery times here.

If anything goes wrong during shipping, we have you covered. All we need is proof of damage from your customer, and then we can send your customer a replacement completely free of charge. We will never have you out of pocket for something that is not your fault. You can request a replacement by clicking Report a problem on the affected order in your Paid Orders section - we will endeavor to get back to you the same working day.

Once you have created your orders on our Portal, just click Pay Now. Afterwards, they will be moved to your Paid Orders tab in your account.

You can normally expect your UK tracking numbers to become available at the end of the working day. In countries such as the US and also the EU, tracking is automatically added as soon as your order is shipped. You can see expected processing times, and therefore when you can expect your tracking, on our price table here. Please be aware that our locations open and operate in accordance with their respective time zones, and working days. The earlier in a day your order is placed, the faster we can get that order into production. Orders placed later in the day may not enter production until the next working day, due to when courier collections take place.

Due to our extensive network of printers, the exact paper types and printers we use vary slightly. But one thing that is consistent throughout is our print quality that is guaranteed to impress. We selectively hand pick who we work with, and ensure a minimum 200gsm+ poster paper, to make sure your customers are more than satisfied, every time. You can view more about our print locations here, and more about our poster paper here.

On Etsy, you can mark your order as dispatched and add the tracking number later. This still qualifies as a tracked dispatch, meeting Etsy’s star seller criteria even if tracking is added a few days after.

We have created a completely free to join poster community, focused around helping new sellers succeed with selling artwork on platforms like Etsy. Take a look and join today here.

You can update your order details before finalising. If payment has already been made, please contact us via email promptly, and we will do our best to make the changes. Please note if an order has already gone into production, we may not be able to make certain changes.

Invoices are automatically sent along with your order confirmation whenever you pay and checkout. If you ever do not receive an invoice, please get in touch with us via email.